Student Accounts/Payment Procedures
Students may view their account balances in My Northeast. The student will log in using their Northeast email address and password to view and print their billing information. All costs are paid one term at a time. Classes are not guaranteed until the student pays all tuition and fees or makes arrangements for payment. Nonpayment of tuition and fees by the due date may result in late payment fees and/or withdrawal from classes for the term.
Payment options are:
Students may pay in person in Norfolk at Student Accounts or use the drop box located at Student Accounts in Norfolk for payments made after hours.
Payments may be made online using a credit card (MasterCard, Visa, or Discover) or via telephone by contacting Student Accounts. Any credit card payment made via telephone will not be reflected on the student’s account until the next business day.
Students may send their payment by mail. Students who choose to mail their payment of tuition and fees should allow sufficient time for their payment to reach Student Accounts by the due date.
Northeast Community College will accept tuition assistance (sponsor) agreements in lieu of payments at the time of registration, but students will be responsible for all amounts owed if the sponsoring agency does not remit payment in full.
Students who have been approved for financial aid by the Financial Aid Office will see authorized aid on their statements. The student must complete a one-time direct master promissory note and direct loan entrance counseling at Northeast before loans are processed. If the tuition, fees, room, and board charges exceed the amount of any estimated aid, the balance is due immediately and payable no later than the first day of the term. If the estimated aid equals or exceeds the tuition and fee charges, the student will not be required to make a payment at that time. If there is a change in the student’s financial aid status, payment for any balance is due the first day of the term.
IMPORTANT NOTE: If the Northeast Community College Financial Aid Office has not received the required application documents early enough to complete the student’s financial aid award (tuition waiver, PELL, FSEOG, NOG, Direct Loans, scholarships, room, or board waiver), the student must be prepared to pay the balance due from other means by the due date. Students should be prepared to pay for their textbooks and course materials. If a student is receiving more financial aid than is required to cover tuition, fees, and other institutional charges, the student may charge textbooks and course materials to the student’s account through the first week of classes. Textbooks and course materials may not be charged to the student’s account prior to the Monday before the first day of the semester and not after the first week of the semester.
All financial aid, scholarships, and loans which are ready for distribution will be credited to student accounts at the beginning of each term. Financial aid funds beyond tuition, fees, books, and room and board charges will be refunded to students within 14 days after the start of the semester. Financial Aid is disbursed on attending hours. This means if a student’s classes do not begin on the first day of classes, their disbursement will be delayed until classes begin. This can impact the amount and timing of refund checks of excess aid.