Student Grievance Procedures

Step One: Within five (5) College working days of the of receipt of the complaint resolution, the student [the grievant] shall file a written notice, in any format, stating the nature of the grievance and deliver such notice to Vice President of Student Services and/or Dean of Students. Within five (5) College working days after the written grievance has been filed, the accused, their immediate supervisor, and the appropriate divisional vice president shall meet and review the grievance. If the grievance is regarding a College policy or procedure, the appropriate staff/ faculty member with oversight of the policy or procedure, and the appropriate divisional vice president shall meet and review the grievance. This meeting shall be set up by the divisional vice president or their designee. Within ten (10) College working days from the date of filing the written grievance, the divisional vice president or their designee will set up a meeting with the grievant and the accused, at a mutually agreed upon time and place, to discuss the grievance. The grievant shall have the option of requesting the attendance of the accused’s immediate supervisor at this meeting.
Appeal: If the grievance cannot be resolved in Step One and the grievant desires to pursue the grievance further, the grievant must file a “Formal Student Grievance Appeal” on a form available from the Dean of Students within five (5) College working days of the informal meeting identified in Step One. The Dean of Students shall schedule a formal grievance hearing within ten (10) College working days of the date the “Formal Student Grievance Appeal” is filed. A “Grievance Committee” shall hear the grievance. A Grievance Committee consisting of one (1) representative of each College employee group (exempt, nonexempt, and Faculty) shall be appointed by the Dean of Students or Vice President of Student Services respectively, and three (3) student members who shall be selected by the Dean of Students or the Vice President of Student Services, and the Dean of Students or Vice President of Student Services serving as the Chair. The grievant or the accused shall have the right to strike any of the Committee members selected from the employee groups or the students prior to the hearing. Any stricken Committee member shall be replaced by a new member selected by Dean of Students or the Vice President of Student Services. The Grievance Committee shall issue a decision either supporting or not supporting the grievance within five (5) College working days of the hearing, and shall file a “Formal Grievance Disposition” with the Human Resources Office. The Human Resources Office shall send the “Formal Grievance Disposition” to the grievant and the accused by certified mail, return receipt requested, within three (3) College working days of the receipt of the “Formal Grievance Disposition”. The Human Resources Office shall also provide a copy of the disposition to the Dean of Students and Vice President of Student Services.

Student Grievances

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